Erika Landed a Job as an Analyst for a Small

Multiple Choice

Erika landed a job as an analyst for a small marketing research firm whose task was to observe and probe patient behaviors at a small Midwestern clinic. In her study, she noticed that many of the patients had a tendency to underestimate the time since their last doctor visit. The memory lapse she observed was due to a memory problem called ________.

A) omitting
B) averaging
C) telescoping
D) normalizing