Question 1

Testing specialists are responsible for developing test plans, establishing testing standards, integrating testing and development activities in the life cycle, and ensuring that test plans are completed.

Accepted Answer

A) True 
 B)False

Question 2

During systems design, an overall test plan is developed.

Accepted Answer

A) True 
 B)False

Question 3

Internal documentation is system documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams.

Accepted Answer

A) True 
 B)False

Question 4

Training and support are not critical for the success of an information system.

Accepted Answer

A) True 
 B)False

Question 5

Most user documentation is now delivered:

Accepted Answer

A)  online, in hypertext format. 
B)  through paper manuals. 
C)  by calling technical support numbers. 
D)  through help desks. 
E)  by e-mail.

Question 6

Build routines are software modules that have been tested, documented, and approved to be included in the most recently created version of a system.

Accepted Answer

A) True 
 B)False

Question 7

A strategy for training users so they can quickly learn the new system is a(n):

Accepted Answer

A)  training plan. 
B)  installation plan. 
C)  user guide. 
D)  training curriculum. 
E)  electronic performance support system.

Question 8

Define system documentation, user documentation, internal documentation, and external documentation.

Accepted Answer

The answer of Define system documentation, user documentation, internal documentation,...

Question 9

The systems analysis phase of the SDLC is analogous to the maintenance process of obtaining maintenance requests.

Accepted Answer

A) True 
 B)False

Question 10

The process of bringing together all of the modules that comprise a program for testing purposes is referred to as:

Accepted Answer

A)  unity testing. 
B)  integration testing. 
C)  system testing. 
D)  implementation. 
E)  stub testing.

Question 11

A helpdesk is a single point of contact for all user problems and inquiries about a particular system.

Accepted Answer

A) True 
 B)False

Question 12

Training on the use of the system begins during the early stages of:

Accepted Answer

A)  the systems analysis phase. 
B)  logical design. 
C)  implementation. 
D)  the systems planning and selection phase. 
E)  physical design.

Question 13

Which of the following determines how the system performs on the range of possible environments in which it may be used?

Accepted Answer

A)  Performance testing 
B)  Recovery testing 
C)  Stress testing 
D)  Range testing 
E)  Security testing

Question 14

Changes made to a system to repair flaws in its design, coding, or implementation describes:

Accepted Answer

A)  corrective maintenance. 
B)  adaptive maintenance. 
C)  preventive maintenance. 
D)  perfective maintenance. 
E)  programmatic maintenance.

Question 15

All of the following are types of user documentation EXCEPT:

Accepted Answer

A)  release description. 
B)  reference guide. 
C)  acceptance sign-off. 
D)  entity-relationship diagrams. 
E)  user's guide.

Question 16

A testing technique in which the program code is sequentially executed manually by the reviewer is referred to as:

Accepted Answer

A)  inspection. 
B)  system testing. 
C)  desk checking. 
D)  syntax checking. 
E)  stub testing.

Question 17

A system administrator's guide is an example of external system documentation.

Accepted Answer

A) True 
 B)False

Question 18

User testing of a completed information system using real data in the real user environment refers to:

Accepted Answer

A)  acceptance testing. 
B)  alpha testing. 
C)  beta testing. 
D)  system testing. 
E)  live testing.

Question 19

The systems implementation and operation phase of the SDLC is analogous to the maintenance process of implementing changes.

Accepted Answer

A) True 
 B)False

Question 20

A risk associated with the parallel installation approach is that there may be a delay until benefits result.

Accepted Answer

A) True 
 B)False

Exam 10: Systems Implementation and Operation

Testing specialists are responsible for developing test plans, establishing testing standards, integrating testing and development activities in the life cycle, and ensuring that test plans are completed.

During systems design, an overall test plan is developed.

Internal documentation is system documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams.

Training and support are not critical for the success of an information system.

Most user documentation is now delivered:

Build routines are software modules that have been tested, documented, and approved to be included in the most recently created version of a system.

A strategy for training users so they can quickly learn the new system is a(n) :

Define system documentation, user documentation, internal documentation, and external documentation.

The systems analysis phase of the SDLC is analogous to the maintenance process of obtaining maintenance requests.

The process of bringing together all of the modules that comprise a program for testing purposes is referred to as:

A helpdesk is a single point of contact for all user problems and inquiries about a particular system.

Training on the use of the system begins during the early stages of:

Which of the following determines how the system performs on the range of possible environments in which it may be used?

Changes made to a system to repair flaws in its design, coding, or implementation describes:

All of the following are types of user documentation EXCEPT:

A testing technique in which the program code is sequentially executed manually by the reviewer is referred to as:

A system administrator's guide is an example of external system documentation.

User testing of a completed information system using real data in the real user environment refers to:

The systems implementation and operation phase of the SDLC is analogous to the maintenance process of implementing changes.

A risk associated with the parallel installation approach is that there may be a delay until benefits result.