When Employees Have Higher Job Satisfaction They Tend to

Multiple Choice

When employees have higher job satisfaction they tend to

A) get angry at customers more often than when they were dissatisfied with their jobs.
B) provide friendlier service to customers.
C) provide more consistent service to customers because of their longer employment in the job.
D) stay on the job longer, so they have better knowledge and skills to serve clients.
E) provide the same quality of customer service as when they were dissatisfied with their jobs.