Multiple Choice
Which of the following would be the most likely reason to include a detailed explanation of why the news is negative when writing a direct message for bad news?
A) The reasons are confidential.
B) The reasons are complicated.
C) The reasons are not important to the reader.
D) The reader is an important customer.
E) There is no need to worry about the long-term relationship with the audience.
Correct Answer:
Verified
Correct Answer:
Verified
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