Multiple Choice
When making claims or requesting adjustments,you should ________.
A) warn the reader of the consequences of inaction
B) apologize for the inconvenience caused
C) clearly convey your anger and frustration
D) keep your cool, no matter how angry or frustrated you are
E) use the indirect approach
Correct Answer:
Verified
Correct Answer:
Verified
Q18: When granting claims and requests for adjustment
Q19: Describe the advantages social media releases have
Q20: When requesting an immediate recommendation,do not mention
Q21: Which of the following is a guideline
Q22: Which of the following is true about
Q24: What are the guidelines for creating informative
Q25: When writing condolences,you should _.<br>A)avoid recounting humorous
Q26: In order to write a successful news
Q28: The close of routine replies and positive
Q41: Outline an effective strategy for writing routine