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  3. Study Set
    Business Communication Essentials Study Set 2
  4. Exam
    Exam 8: Writing Negative Messages
  5. Question
    A Good Buffer ________
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A Good Buffer ________

Question 13

Question 13

Multiple Choice

A good buffer ________.


A) diverts attention from the problem
B) establishes common ground with the reader
C) indicates that the message contains good news
D) is a statement unrelated to the point of the message
E) promises a positive answer

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