Multiple Choice
Which of the following is a guideline for making a clear statement of the bad news when organizing a negative message using the indirect method?
A) Try to put the bad news as the main clause of a compound or complex sentence.
B) Avoid putting the bad news in parenthetical expressions.
C) Maximize the space or time devoted to the bad news.
D) Put the bad news in the beginning or end of a paragraph.
E) Try to use a conditional statement to imply that a favorable answer may be possible in the future.
Correct Answer:

Verified
Correct Answer:
Verified
Q44: Lara is responding to a customer who
Q45: As a Fire Insurance Claims Adjuster with
Q46: Describe the direct and indirect approaches to
Q47: What are the guidelines for writing employment
Q48: When providing reasons for bad news in
Q50: To successfully sue for defamation,the aggrieved party
Q51: To avoid negative surprises in performance reviews,managers
Q52: When using the indirect approach to organize
Q53: When refusing claims,you should _.<br>A)avoid taking responsibility
Q54: In a negative message that uses the