Multiple Choice
Which of the following is a guideline for closing a negative message organized using the indirect approach?
A) Avoid a certain conclusion.
B) Encourage additional communication or discussion.
C) Act as though the negative news never happened.
D) Avoid clichés that are insincere in view of the bad news.
E) Always express optimism.
Correct Answer:
Verified
Correct Answer:
Verified
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