Multiple Choice
Which of the following is a guideline to avoid accusations of defamation?
A) Obscure and disguise the bad news.
B) Limit further communication on the matter.
C) Emphasize a desire for a good relationship in the future.
D) Always use "company policy" as an explanation for bad news.
E) Close with an apology to express your sympathy.
Correct Answer:

Verified
Correct Answer:
Verified
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