Question 1

Information resources are defined as the available data, technology, people, and ______ available in an organization to be used by managers to complete business tasks.

Accepted Answer

The answer of Information resources are defined as the available...

Question 2

An inter-organizational relationship that affords one or more companies in the relationship a strategic advantage:

Accepted Answer

A)  Co-opetition 
B)  Customer Relationship Management (CRM) 
C)  Supply Chain Management (SCM) 
D)  Information Resources 
E)  Strategic Alliance

Question 3

Starbucks allows customers in the US to use smartphones to pay for their purchases in an effort to drive sales. Starbucks uses a reader in the store to scan a bar code displayed on the customer's smartphone screen. While this use of information resources may be used to gain a strategic advantage, there are possible risks. Match the potentially harmful experience below with the IT risk it represents:

Accepted Answer

The answer of Starbucks allows customers in the US to...

Question 4

A firm that acquires a supplier is looking to reduce the "bargaining power of suppliers" force.

Accepted Answer

A) True 
 B)False

Question 5

Porter's value chain framework suggests that a competitive advantage can stem from:

Accepted Answer

A)  Lowering costs and adding value 
B)  Reducing isolated costs 
C)  Disregarding customer data 
D)  Optimizing internal costs 
E)  Improving customer service

Question 6

All of the following benefit from the network effect EXCEPT:

Accepted Answer

A)  Wikis 
B)  Twitter 
C)  Email 
D)  Facebook 
E)  Network bandwidth

Question 7

In order to maximize the effectiveness of an organization's business strategy, the manager must be able to identify and use information resources.

Accepted Answer

A) True 
 B)False

Question 8

Explain how Zara has aligned its information systems strategy with its business strategy

Accepted Answer

The answer of Explain how Zara has aligned its information...

Question 9

Match Zara's support activity to the Porter's value chain activity it represents.

Accepted Answer

The answer of Match Zara's support activity to the Porter's...

Question 10

Many companies like Zara use POS to capture information on what has sold, to whom and when. This use of technology to realize efficiencies supports which one of Porter's value chain activities?

Accepted Answer

A)  Outbound Logistics 
B)  Marketing & Sales 
C)  Operations 
D)  Service 
E)  Human resources

Question 11

Suppose Zara has a linked supply chain with Silk City, a fabric supplier. Zara and Silk City use IT to seamlessly exchange data, communicating requirements as well as delivery expectations. The relationship between Zara and Silk City is best described as:

Accepted Answer

A)  Strategic alliance 
B)  Co-opetition 
C)  Collaboration 
D)  Dependence 
E)  Competition

Question 12

Match the methodology used to align a firm's business strategy with its information strategy.

Accepted Answer

The answer of Match the methodology used to align a...

Question 13

The Nike + iPod Sports Kit is a sensor in your shoe that syncs with your iPod and provides details about your workout. This inter-organizational relationship affords both Nike and Apple a business advantage. This relationship between Nike and Apple is best described as:

Accepted Answer

A)  Strategic alliance 
B)  Co-opetition 
C)  Collaboration 
D)  Dependence 
E)  Competition

Question 14

This is a collection of firms that, using technology, extend their business relationships and connect their value chains.

Accepted Answer

The answer of This is a collection of firms that,...

Question 15

The supply chain:

Accepted Answer

A)  Points out the concept of weak link in an ordering process 
B)  Helps us understand how value is built inside a single firm. 
C)  Is composed of several value chains linked into a larger chain (a chain within a chain). 
D)  All of the above 
E)  None of the above

Question 16

Give an example of a company whose switching costs are too high, effectively keeping its customer captive. How is this company using technology to maintain high switching costs?

Accepted Answer

The answer of Give an example of a company whose...

Question 17

This IT asset is business data that has been captured, organized and made available to an organization.

Accepted Answer

The answer of This IT asset is business data that...

Question 18

Provide an example of two companies that have built a strategic alliance. Briefly explain the benefits of the relationship.

Accepted Answer

The answer of Provide an example of two companies that...

Question 19

A link beween a firm's IS strategy and business strategy focuses more on its external requirements than internal requirements.

Accepted Answer

A) True 
 B)False

Question 20

Facebook has for some years offered services that many individuals have adapted to, making it difficult for them to choose another social networking site. It can be said that Facebook has protected itself well from which competitive force since the beginning?

Accepted Answer

A)  Bargaining power of suppliers 
B)  Threat of substitute products 
C)  Potential threat of new entrants 
D)  Bargaining power of buyers 
E)  Industry collaboration

Exam 3: Strategic Use of Information Resources

Information resources are defined as the available data, technology, people, and ______ available in an organization to be used by managers to complete business tasks.

An inter-organizational relationship that affords one or more companies in the relationship a strategic advantage:

A firm that acquires a supplier is looking to reduce the "bargaining power of suppliers" force.

Porter's value chain framework suggests that a competitive advantage can stem from:

All of the following benefit from the network effect EXCEPT:

In order to maximize the effectiveness of an organization's business strategy, the manager must be able to identify and use information resources.

Explain how Zara has aligned its information systems strategy with its business strategy

Match Zara's support activity to the Porter's value chain activity it represents.

Many companies like Zara use POS to capture information on what has sold, to whom and when. This use of technology to realize efficiencies supports which one of Porter's value chain activities?

Suppose Zara has a linked supply chain with Silk City, a fabric supplier. Zara and Silk City use IT to seamlessly exchange data, communicating requirements as well as delivery expectations. The relationship between Zara and Silk City is best described as:

Match the methodology used to align a firm's business strategy with its information strategy.

The Nike + iPod Sports Kit is a sensor in your shoe that syncs with your iPod and provides details about your workout. This inter-organizational relationship affords both Nike and Apple a business advantage. This relationship between Nike and Apple is best described as:

This is a collection of firms that, using technology, extend their business relationships and connect their value chains.

The supply chain:

Give an example of a company whose switching costs are too high, effectively keeping its customer captive. How is this company using technology to maintain high switching costs?

This IT asset is business data that has been captured, organized and made available to an organization.

Provide an example of two companies that have built a strategic alliance. Briefly explain the benefits of the relationship.

A link beween a firm's IS strategy and business strategy focuses more on its external requirements than internal requirements.

Facebook has for some years offered services that many individuals have adapted to, making it difficult for them to choose another social networking site. It can be said that Facebook has protected itself well from which competitive force since the beginning?