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    Exam 2: The Balanced Scorecard and Strategy Map
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    Key Performance Indicator Scorecards Will Typically Use Common Measures,such as Customer
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Key Performance Indicator Scorecards Will Typically Use Common Measures,such as Customer

Question 6

Question 6

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Key performance indicator scorecards will typically use common measures,such as customer satisfaction,process quality,cost,and employee satisfaction and morale,.

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