Multiple Choice
A Delta Airlines ad shows the airline's new seats and emphasizes their size and other benefits,to overcome the ________ of its service.
A) incongruity
B) inconsistency
C) inventory costs
D) inseparability
E) intangibility
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q10: The customer experience with a service should
Q41: Figure 12-5<br> <img src="https://d2lvgg3v3hfg70.cloudfront.net/TB1242/.jpg" alt="Figure 12-5
Q45: Ron had a craving for sushi so
Q46: The LA Galaxy's primary target market or
Q67: The _ cost of a service is
Q115: The concept of internal marketing is based
Q138: A customer contact audit refers to<br>A) the
Q167: The intangibility element of a service refers
Q199: Giving unauthorized free products or services to
Q208: What is internal marketing? Why is it