Question 1

________ refers to shorter-term guidelines regarding investment,cash,and personnel policies,while ________ refers to formalized plans with more than a one-year horizon.

Accepted Answer

A) Plans; procedures 
B) Protocols; budgets 
C) Procedures; tactics 
D) Plans; budgets 
E) Budgets; plans

Question 2

A matrix structure uses ________ and ________ structures simultaneously.

Accepted Answer

A) area; product 
B) process; customer 
C) functional; divisional 
D) mixed; product 
E) area; process

Question 3

________ refers to an individual,group,division,unit,organization,or community,which are willing and able to think globally and act locally.

Accepted Answer

A) Best practice 
B) Intranet 
C) Virtual team 
D) Glocal 
E) Implementor

Question 4

The ________ department is the first real step toward internalizing the organizational structures for international activities.

Accepted Answer

A) export 
B) import 
C) human resources 
D) accounting 
E) management

Question 5

A media file distributed over the Internet using streaming media technology to distribute a single content course to many simultaneous listeners/viewers is called a(n)________.

Accepted Answer

The answer of A media file distributed over the Internet...

Question 6

Kraft International describes the company's strategy as "to win locally and leverage globally." A Dow Chemical executive explained his company's approach,"You simply cannot develop or initiate a market penetration strategy,in an emerging country from a location thousands of miles away in which no one has seen and still be successful…period.You need to think and act globally but implement locally." Kraft and Dow are using the ________ approach.

Accepted Answer

A) glocal 
B) millennial 
C) transformational 
D) black hole 
E) best practices

Question 7

The types of structures that companies use to manage foreign activities can be divided into ________ categories,based on the degree of internalization.

Accepted Answer

A) two 
B) three 
C) four 
D) five 
E) six

Question 8

The ________ structure is the simplest from the administrative viewpoint because it emphasizes the basis tasks of the firm.

Accepted Answer

A) product 
B) functional 
C) process 
D) mixed 
E) matrix

Question 9

An organizational structure in which departments are formed on the basis of functional areas such as production,marketing,and finance is called a(n)________ structure.

Accepted Answer

The answer of An organizational structure in which departments are...

Question 10

Budgets refers to shorter-term guidelines regarding investment,cash,and personnel policies,while plans refers to formalized plans with more than a one-year horizon.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is NOT true of the networked global organization?

Accepted Answer

A) The networked global organization avoids the problem of effort duplication of ideas developed elsewhere. 
B) The networked global organization avoids the problem of inefficiency and resistance to ideas developed elsewhere. 
C) The networked global organization gives subsidiaries encouragement and tools to pursue local business development within the framework of the global strategy. 
D) The networked global organization does not allow subsidiaries to be upgraded from mere implementors and adaptors to contributors and partners in the development and execution of worldwide strategies. 
E) The networked global organization allows for efficient plants to be converted into international production centers.

Question 12

The role of a ________ can be played by a highly competent national subsidiary located in a strategically critical market.

Accepted Answer

A) contributor 
B) implementor 
C) black hole 
D) strategic leader 
E) provider

Question 13

________ controls require an extensive socialization process to which informal,personal interaction is central.

Accepted Answer

A) Bureaucratic 
B) Behavioral 
C) Output 
D) Cultural 
E) Moral

Question 14

The granting of a high degree of autonomy to subsidiaries is referred to as:

Accepted Answer

A) Centralization 
B) Decentralization 
C) Coordinated centralization 
D) Coordinated decentralization 
E) Sovereignty

Question 15

The ________ division aims to eliminate a possible bias against international operations that may exist if domestic divisions are allowed to serve international customers independently.

Accepted Answer

A) global 
B) little/no organization 
C) international 
D) product 
E) functional

Question 16

In a ________ structure,geographic divisions are responsible for all manufacturing and marketing in their respective areas.

Accepted Answer

A) global product 
B) global area 
C) global functional 
D) global customer 
E) mixed

Question 17

A national subsidiary with a distinctive competent,such as product development,is called a(n)________.

Accepted Answer

The answer of A national subsidiary with a distinctive competent,such...

Question 18

The ________ structure permits adequate attention to product,area,or functional needs as is needed by the company.

Accepted Answer

A) product 
B) mixed 
C) area 
D) functional 
E) matrix

Question 19

Former GE CEO Jack Welch coined the term ________ which means that people can act without regard to status or functional loyalty and can look for better ideas from anywhere.

Accepted Answer

A) black hole 
B) boundarylessness 
C) best practices 
D) glocal 
E) territorylessness

Question 20

The ________ structure requires sensitive,well-trained middle managers who can cope with problems that arise from reporting to two bosses.

Accepted Answer

A) matrix 
B) mixed 
C) process 
D) area 
E) customer

Exam 11: Coordination, implementation, and Control

refers to shorter-term guidelines regarding investment,cash,and personnel policies,while refers to formalized plans with more than a one-year horizon.

A matrix structure uses and structures simultaneously.