Multiple Choice
What is most likely a disadvantage of developing in-house service capabilities?
A) Service output demands are difficult to measure and implement very quickly.
B) An overlap of service and product divisions causes shareholder concerns.
C) Channel conflicts increase because of the loss of proprietary information.
D) Suppliers compete against channel partners for service delivery rights.
E) Formal joint partnerships lead to organizational culture problems.
Correct Answer:
Verified
Correct Answer:
Verified
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