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    Exam 5: Communication Styles: A Key to Adaptive Selling Today
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    Which Term Refers to the Degree to Which a Salesperson
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Which Term Refers to the Degree to Which a Salesperson

Question 71

Question 71

Multiple Choice

Which term refers to the degree to which a salesperson is perceived as developing and maintaining buyer comfort throughout the sales process?


A) rigidity
B) sensitivity
C) maturity
D) believability
E) versatility

Correct Answer:

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