Multiple Choice
Sally was sure she was going to close a deal with the ABC company president,Mr.Jones.She presented the facts fast and focused,and stuck to business.Mr.Jones wanted to have coffee and inquired how she enjoyed her position.She declined coffee and avoided his question.She did not make the sale because of what communication-style bias?
A) She is an Emotive/he is Supportive
B) She is a Directive/he is a Reflective
C) She is an Emotive/he is Emotive
D) She is a Supporter/he is an Emotive
E) She is a Directive/he is a Supportive
Correct Answer:

Verified
Correct Answer:
Verified
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Q6: When a Reflective salesperson moves into the
Q8: Which communication style is "more favorable" for
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Q10: Which style flexing technique is most appropriate
Q11: _ people tend to curb emotional expression
Q12: If the prospect's most preferred communication style