Which Behavior Is Appropriate When Discussing the Competition

Multiple Choice

Which behavior is appropriate when discussing the competition?

A) answering questions about the competition even if you are unsure so that you are perceived as helpful and knowledgeable
B) saying "I don't know" if you are not sure about a specific question about the competition
C) asking customers what their opinions are about the competition
D) expressing your feelings about the competition
E) voluntarily initiating a discussion about the competition