The Three Key Objectives of the Approach Stage of the Sales

Multiple Choice

The three key objectives of the approach stage of the sales presentation are:

A) to understand customer's communication style,build rapport and discuss business.
B) capture attention,develop interest,and build desire for products.
C) establish referent power,reward power,and expert power.
D) establish credibility,trust,and expert power with the customer.
E) build rapport,capture customer's attention,and transition to need discovery.