The Difference Between Survey and Need-Satisfaction Questions Are

Multiple Choice

The difference between survey and need-satisfaction questions are:

A) survey questions are open-ended,need-satisfaction question are closed-ended.
B) survey questions help salesperson understand the customer's problem,need-satisfaction questions help understand the solution to the customer's problem.
C) survey questions are closed-ended,need-satisfaction questions are open-ended.
D) survey questions are simple,need satisfaction questions are complex.
E) survey questions are complex,need-satisfaction questions are simple.