Multiple Choice
After selling a car,Tony offers a long list of options including special trim,upscale stereo systems,anti-lock brakes,etc.He is:
A) suggesting new items.
B) suggesting a larger quantity.
C) suggesting related items.
D) cross-selling.
E) suggesting better quality products.
Correct Answer:
Verified
Correct Answer:
Verified
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Q26: Salespeople should plan for suggestion selling during
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Q30: Thomas works in the area of customer
Q31: The main reason customers welcome cross-selling is
Q32: For increased customer loyalty,a salesperson should:<br>A)keep his