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The Difference Between Cross-Selling and Suggestion-Selling Is

Question 22

Multiple Choice

The difference between cross-selling and suggestion-selling is:


A) cross-selling is hard to do because it involves the customers to purchase the product,suggestion-selling is easy to do because the customer is not committing to the purchase.
B) cross-selling is done by order getters,suggestion-selling is done by order-takers.
C) cross-selling involves selling products directly associated with the product sold,suggestion-selling is selling unrelated items.
D) cross-selling is suggesting competitive products,suggestion-selling is offering your own products to the customer.
E) cross-selling is to grow volume,suggestion-selling is to enhance customer satisfaction.

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