Question 1

__________ identifies where in the organization development or improvement opportunities exist.

Accepted Answer

A)  Organizational needs analysis 
B)  Task need analysis 
C)  Person need analysis 
D)  Needs assessment

Question 2

What is a learning style? Which learning style do you use most often? Please explain your answer.

Accepted Answer

The answer of What is a learning style? Which learning...

Question 3

On-the-job training typically relies on both verbal and written instructions,observation,imitation,and practice.

Accepted Answer

A) True 
 B)False

Question 4

What is a learning objective,and to what three types does the book refer? Give an example of each.

Accepted Answer

The answer of What is a learning objective,and to what...

Question 5

_________ learners tend to prefer informational and active-reflective methods.

Accepted Answer

A)  Discovery 
B)  Experiential 
C)  Observational 
D)  Structured

Question 6

__________ consists of the skills and knowledge employees need that change as new technologies are used and as the company's strategy changes to stay competitive.

Accepted Answer

A)  Lifelong learning 
B)  Learning styles 
C)  Aptitude treatment interaction 
D)  Sensory modality

Question 7

Kirk needs to design an effective new-hire training process in his department.What should he do first?

Accepted Answer

A)  Conduct a needs assessment 
B)  Develop learning objectives 
C)  Design the training 
D)  Implement the training

Question 8

__________ training programs help employees and managers understand their own ethical values and practice confronting ethical dilemmas.

Accepted Answer

A)  Leadership 
B)  Ethics 
C)  Diversity 
D)  On-the-job

Question 9

A sensory modality preference for learning by hearing is called _______.

Accepted Answer

A)  visual 
B)  auditory 
C)  tactile 
D)  kinesthetic

Question 10

Development focuses on developing competencies that an employee or workgroup is expected to need in the future.

Accepted Answer

A) True 
 B)False

Question 11

Identify and describe three of the five types of training methods.

Accepted Answer

The answer of Identify and describe three of the five...

Question 12

______ learners tend to prefer active learning activities.

Accepted Answer

A)  Discovery 
B)  Experiential 
C)  Observational 
D)  Structured

Question 13

Learning objectives identify desired learning outcomes based on the needs assessment.

Accepted Answer

A) True 
 B)False

Question 14

__________ refers to formal and informal activities intended to improve competencies relevant to an employee's or workgroup's current job.

Accepted Answer

A)  Training 
B)  Learning 
C)  Development 
D)  Performance

Question 15

Learning style refers to how people's information processing remains the same when problem solving.

Accepted Answer

A) True 
 B)False

Question 16

A task needs analysis focuses on identifying which jobs,competencies,abilities,behaviors,etc.,the training effort should focus.

Accepted Answer

A) True 
 B)False

Question 17

__________ is creating negative outcomes to decrease the likelihood of a behavior.

Accepted Answer

A)  Positive reinforcement 
B)  Negative reinforcement 
C)  Punishment 
D)  Extinction

Question 18

What is the fifth step in an effective training process?

Accepted Answer

A)  Conduct needs assessment 
B)  Develop learning objectives 
C)  Evaluate the training 
D)  Implement the training

Question 19

Training assessment and evaluation later evaluate whether the __________ objectives are met.

Accepted Answer

A)  learning 
B)  cognitive learning 
C)  affective learning 
D)  psychomotor learning

Question 20

__________ is the change in participants' knowledge,skills,or attitudes.

Accepted Answer

A)  Reaction 
B)  Learning 
C)  Behavior 
D)  Results

Exam 7: Training and Development

__________ identifies where in the organization development or improvement opportunities exist.

What is a learning style? Which learning style do you use most often? Please explain your answer.

On-the-job training typically relies on both verbal and written instructions,observation,imitation,and practice.

What is a learning objective,and to what three types does the book refer? Give an example of each.

_________ learners tend to prefer informational and active-reflective methods.

__________ consists of the skills and knowledge employees need that change as new technologies are used and as the company's strategy changes to stay competitive.

Kirk needs to design an effective new-hire training process in his department.What should he do first?

__________ training programs help employees and managers understand their own ethical values and practice confronting ethical dilemmas.

A sensory modality preference for learning by hearing is called _______.

Development focuses on developing competencies that an employee or workgroup is expected to need in the future.

Identify and describe three of the five types of training methods.

______ learners tend to prefer active learning activities.

Learning objectives identify desired learning outcomes based on the needs assessment.

__________ refers to formal and informal activities intended to improve competencies relevant to an employee's or workgroup's current job.

Learning style refers to how people's information processing remains the same when problem solving.

A task needs analysis focuses on identifying which jobs,competencies,abilities,behaviors,etc.,the training effort should focus.

__________ is creating negative outcomes to decrease the likelihood of a behavior.

What is the fifth step in an effective training process?

Training assessment and evaluation later evaluate whether the __________ objectives are met.

__________ is the change in participants' knowledge,skills,or attitudes.