An Effective and Practical Way to Minimize Communication-Style Bias Is

Multiple Choice

An effective and practical way to minimize communication-style bias is to:

A) choose customers based on their communication styles
B) write presentation materials in a way that appeals to all the communication styles simultaneously
C) send trained communicators to talk to customers
D) adapt your style to the way the customer communicates
E) create a corporate policy matching salespeople with customers by communication style