Which of the Following Statements About the Sources of Product

Multiple Choice

Which of the following statements about the sources of product knowledge is true?

A) Company product literature is of less value to salespeople than it is to customers.
B) The best source of information on the product is the director of sales.
C) Plant tours would be of little value to people in retail and service selling.
D) A salesperson cannot really understand the product until he or she has spent time on the manufacturing line producing it.
E) Spending time using the product can give a salesperson in-depth knowledge of its features.