The Owner of a Laundromat Notices That the Laundromat Across

Multiple Choice

The owner of a laundromat notices that the laundromat across the street is offering free pick-up and delivery of laundry from Monday to Friday,9-5.He has observed that many of his customers who drop their laundry off to be washed-dried-folded by his employees seem frazzled and overburdened both when they drop off in the morning and when they pick it up after work.
-The other laundromat that offers free pick-up and delivery Monday through Friday is an example of:

A) a product based on a company's resources,not customers' needs
B) a product based on an old-fashioned method of cleaning laundry
C) a product developed after trial and error
D) a customer-facing sales staff
E) a customer loyalty program