A Company Makes Webconferencing Software with Features That Integrate Directly

Multiple Choice

A company makes webconferencing software with features that integrate directly into users' back-end systems such as iinventory,order processing,shipping,tracking,CRM,and tech support systems.Using this software,companies can hold internal meetings as well as giving sales presentations that allow them to check inventory in real-time and place customer orders during the presentation.Quite often,salepeople for the software company make sales presentation to prospects using their own software to show off its capabilities.
-A salesperson for the webconferencing software company is presenting to a group of buyers at a current client.One of the buyers was responsible for the original purchase of the software,while the others are not familiar with it.What will be a factor the salesperson must keep in mind when planning the call?

A) playing on the feelings the original buyer has for the software
B) finding out who is the primary decisionmaker to know how to balance the presentation
C) presenting to the current buyer and not to the buyers who are not familiar with the software
D) ensuring that the new buyers understand all the features of the software even if this is repetitive for the current buyer
E) the customer may want a discount for repeat business