Some Companies Successfully Pursue More Than One of the Three

Multiple Choice

Some companies successfully pursue more than one of the three value disciplines at the same time. For example, FedEx excels at operational excellence as well as customer intimacy. However, more companies focus on excelling at a single value discipline while ________ the other two.

A) choosing a second one to also focus on
B) meeting industry standards on
C) ignoring
D) achieving minimal goals on
E) developing plans to improve on