Multiple Choice
Reliability refers to
A) the knowledge level of the salesperson.
B) the ability to supply what was promised in a dependable, efficient, and timely manner.
C) the cost of the product.
D) all of these choices.
Correct Answer:
Verified
Correct Answer:
Verified
Related Questions
Q12: A steady customer base is the key
Q13: Customers generally respond well when they understand
Q14: Customers deserve good treatment only when they
Q15: Customers expect you to make the organization
Q16: Timeliness is important to customers.
Q18: Intangible items<br>A)cannot be sold.<br>B)can be seen.<br>C)cannot be
Q19: Difficult customers should be ignored until their
Q20: Do not judge your customers based on
Q21: Never accept personal phone calls or carry
Q22: Customers expect responsive action in a timely