Question 1

___________________________ is an approach that integrates various automated factory systems.

Accepted Answer

The answer of ___________________________ is an approach that integrates various...

Question 2

Yield management systems are also known as ____________.

Accepted Answer

A) dynamic pricing 
B) static pricing 
C) inventory management systems 
D) stopgap systems

Question 3

ERP ______________ systems have the capability to place automatic requests to buy products from suppliers in real time.

Accepted Answer

A) AI 
B) CRM 
C) DSS 
D) SCM

Question 4

Routine reports can be scheduled hourly, daily, weekly, monthly, or yearly.

Accepted Answer

A) True 
 B)False

Question 5

How do ERP systems build upon and/or improve TPSs and FAISs? How have ERP evolved over the years? Why do businesses want to implement ERP? Why is it so difficult to implement ERP successfully?

Accepted Answer

The answer of How do ERP systems build upon and/or...

Question 6

______________________________ systems integrate existing systems by providing software that connects multiple applications.

Accepted Answer

The answer of ______________________________ systems integrate existing systems by providing...

Question 7

List and describe the two interorganizational processes within a firm's industry value chain. How does ERP help manage these processes? How could businesses benefit from utilizing these systems?

Accepted Answer

The answer of List and describe the two interorganizational processes...

Question 8

The ________________________ approach is when a company implements a more customized ERP system by developing new ERP functions designed specifically for that firm.

Accepted Answer

A) Best of breed 
B) Custom 
C) Chocolate 
D) Vanilla

Question 9

ERP address information silos by _____________.

Accepted Answer

A) correcting a lack of communication between TPSs 
B) integrating functional areas 
C) reducing the amount of information presented 
D) simplifying system creation

Question 10

The ________________________ process originates and ends in the warehouse department but involves the production department as well.

Accepted Answer

A) fulfillment 
B) procurement 
C) production 
D) purchasing

Question 11

____________________ reports are produced at scheduled intervals.

Accepted Answer

A) Ad-hoc 
B) Exception 
C) Key indicator 
D) Routine

Question 12

______________________ are often populated with data from source data automation technologies such as bar code scanners.

Accepted Answer

A) DSS 
B) ERP 
C) FAIS 
D) TPS

Question 13

The procurement process originates in the ____________________ department and ends in the ___________________ department.

Accepted Answer

A) accounting; sales 
B) accounting; warehouse 
C) sales; accounting 
D) warehouse; accounting

Question 14

The ________________________ process involves customer requests and receiving payments.

Accepted Answer

A) fulfillment 
B) procurement 
C) production 
D) purchasing

Question 15

Which of the following is NOT an interorganizational system?

Accepted Answer

A) CRM 
B) ERP 
C) SCM 
D) TPS

Question 16

___________ is a precursor to MRP.

Accepted Answer

A) CIM 
B) EOQ 
C) MRP 
D) VMI

Question 17

A TPS supports the monitoring, collection, storage, and processing of data from the
organization's basic business transactions, each of which generates ____________.

Accepted Answer

The answer of A TPS supports the monitoring, collection, storage,...

Question 18

Disney set an upper ticket price limit of $227 for The Lion King musical; they did NOT do this for the following reason.

Accepted Answer

A) It is below the top prices for competing shows like Wicked. 
B) It makes it affordable for large groups and families. 
C) It offers Disney the flexibility to raise prices over the long term. 
D) It reduces the chance of buyer's remorse.

Question 19

General Motors decided _________ was a better strategy because ____________.

Accepted Answer

A) insourcing; IT specialty companies can deliver technology that is cheaper 
B) insourcing; GM can deliver technology that is better aligned to its unique needs 
C) outsourcing; IT specialty companies can deliver technology that is cheaper 
D) outsourcing; GM can deliver technology that is better aligned to its unique needs

Question 20

How does a TPS relate to other business systems? What are the main goals/requirements of a TPS? Suppose you are opening a campus bookstore; how would you use a TPS?

Accepted Answer

The answer of How does a TPS relate to other...

Exam 10: Information Systems Within the Organization