A Tourist Walks Past a Restaurant and Looks in the Window

Essay

A tourist walks past a restaurant and looks in the window of the business.She sees many tables of people eating meals.The nice design etched on the large window matches the business sign over the front door.Upon walking into the restaurant,the tourist enjoys the smell of food.The rugs are clean and in good condition,and the service staff is dressed in crisp white attire.The tourist decides to eat a meal at this restaurant.What type of service quality attributes has the tourist used to make her decision?