Question 1

Hawthorne studies show that when groups of employees are singled out for attention,they tend to work more efficiently.

Accepted Answer

A) True 
 B)False

Question 2

What are the factors that affect group cohesiveness?

Accepted Answer

The answer of What are the factors that affect group...

Question 3

A(n)_____ is a formal group with work confined to one issue or product.

Accepted Answer

A)  functional group 
B)  task group 
C)  command group 
D)  interest group 
E)  focus group

Question 4

Which of the following should a group ideally avoid?

Accepted Answer

A)  Group norms 
B)  Groupthink 
C)  Group conformity 
D)  Group cohesiveness 
E)  Group velocity

Question 5

Describe the steps for building productive teams?

Accepted Answer

The answer of Describe the steps for building productive teams?...

Question 6

What are self-directed work teams (SDWT)?

Accepted Answer

The answer of What are self-directed work teams (SDWT)?...

Question 7

For most employees,a formal work group is attractive because it increases pay and offers some satisfaction.

Accepted Answer

A) True 
 B)False

Question 8

Idiosyncrasy credit occurs when certain members who have made significant contributions to the group's goals are allowed to take some liberties within the group.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following hampers a team's performance?

Accepted Answer

A)  Discouraging groupthink 
B)  Social loafing 
C)  Inspiring group competition 
D)  Keeping group size small 
E)  Encouraging individual contributions over team contributions

Question 10

Groupthink is desirable because it improves employees' ability to make logical decisions.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is true about task groups?

Accepted Answer

A)  They are informal groups. 
B)  These groups are confined to a single goal. 
C)  They are also called functional groups. 
D)  The group's work is ongoing. 
E)  The group consists of employees who lunch together regularly.

Question 12

Women executives forming an informal group to share ideas about issues that women in management face is an example of a(n)_____ group.

Accepted Answer

A)  command 
B)  interest 
C)  functional 
D)  contingency 
E)  task

Question 13

_____ is the dysfunctional syndrome that cohesive groups experience that causes the group to lose its critical evaluative capabilities.

Accepted Answer

A)  Groupthink 
B)  Group conformity 
C)  Unity of command 
D)  Group velocity 
E)  Idiosyncrasy credit

Question 14

Informal groups are less prevalent in high-risk occupations,such as fire fighting and police work.

Accepted Answer

A) True 
 B)False

Question 15

Groups have more knowledge and information than individuals.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is true about formal work groups?

Accepted Answer

A)  They cannot exist for a short period of time. 
B)  They are officially recognized by the organizing function of management. 
C)  They result from personal contacts and interactions among people. 
D)  They fill important social needs better than informal groups. 
E)  They work against organization goals.

Question 17

Discuss briefly the benefits of quality circles.

Accepted Answer

The answer of Discuss briefly the benefits of quality circles....

Question 18

In a production line,groups are more cohesive.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following is true of teams?

Accepted Answer

A)  They cause delays for an organization trying to meet its goals. 
B)  They have more knowledge and information than individuals. 
C)  They make communicating and solving problems more complex. 
D)  They create an inefficient and ineffective company. 
E)  They reduce morale and opportunities for self-expression among employees.

Question 20

_____ occurs when individuals who have played a significant role in a group are allowed some freedom within the group.

Accepted Answer

A)  Hawthorne effect 
B)  Linchpin effect 
C)  Groupthink 
D)  Idiosyncrasy credit 
E)  Social loafing

Exam 10: Understanding Work Groups and Teams

Hawthorne studies show that when groups of employees are singled out for attention,they tend to work more efficiently.

What are the factors that affect group cohesiveness?

A(n) _____ is a formal group with work confined to one issue or product.

Which of the following should a group ideally avoid?

Describe the steps for building productive teams?

What are self-directed work teams (SDWT)?

For most employees,a formal work group is attractive because it increases pay and offers some satisfaction.

Idiosyncrasy credit occurs when certain members who have made significant contributions to the group's goals are allowed to take some liberties within the group.

Which of the following hampers a team's performance?

Groupthink is desirable because it improves employees' ability to make logical decisions.

Which of the following is true about task groups?

Women executives forming an informal group to share ideas about issues that women in management face is an example of a(n) _____ group.

_____ is the dysfunctional syndrome that cohesive groups experience that causes the group to lose its critical evaluative capabilities.

Informal groups are less prevalent in high-risk occupations,such as fire fighting and police work.

Groups have more knowledge and information than individuals.

Which of the following is true about formal work groups?

Discuss briefly the benefits of quality circles.

In a production line,groups are more cohesive.

Which of the following is true of teams?

_____ occurs when individuals who have played a significant role in a group are allowed some freedom within the group.