Multiple Choice
Stacey runs a small technology company. She has tried to retain all her staff, but her business is losing money and she has no alternative but to let several employees go. These workers are professional, loyal, and highly effective, but Stacey can no longer bear the expense of their salaries and benefits. She feels terrible about letting these employees go, and even somewhat guilty that she couldn't improve the bottom line enough to save their jobs. As the business is a technology company, much of the communication is done via email, text messaging, etc.
-While thinking about how to deliver the bad news, Stacey considers letting the employees know via a text message. In this case, which of the following statements is most accurate regarding the use of text messages?
A) While Stacey may justify using a text message to fire the employees since, as a technology company, the staff is comfortable with that medium, it would be more appropriate to deliver the news in person.
B) Stacey should use a text message to deliver the message, since delivering the message in such a way will make it easier for her to sugarcoat the bad news.
C) While the employees might find this method impersonal, there are no other repercussions that Stacey might face as a result of using a text message to fire the employees.
D) It would be appropriate since it allows Stacey to quickly deliver the news while also avoiding a potentially uncomfortable situation.
E) This method will be appropriate because employees would always prefer to receive bad news via a text message.
Correct Answer:

Verified
Correct Answer:
Verified
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