Question 1

In which of the following types of organizations would managers have the greatest opportunity for advancement?

Accepted Answer

A)   One with a tall organizational height
B)   One that is small and located regionally
C)   One that typically offers managers a wide span of control
D)   One with a flat organizational height
E)   One that is departmentalized by function A

Question 2

The matrix organizational structure facilitates greater communication between employees.

Accepted Answer

A) True 
 B)False  True

Question 3

An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

Accepted Answer

A) True 
 B)False  False

Question 4

Joel Green has been working at The Bicycle Superstore for about two weeks. This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits. Joel is unclear about the

Accepted Answer

A)   chain of command.
B)   degree of specialization.
C)   level of authority.
D)   span of management.
E)   nature and degree of departmentalization.

Question 5

Generally speaking, a narrow span of management implies that the height of the organization will be ____; a wide span of management implies that the height of the organization will be ____.

Accepted Answer

A)   tall; flat
B)   tall; sloped
C)   flat; tall
D)   short; tall
E)   long; short

Question 6

All of the following are reasons for a narrow span of management except

Accepted Answer

A)   workers are located far from one another.
B)   few new problems are expected.
C)   the manager must do a lot of work other than managing.
D)   a great deal of interaction between management and workers is needed.
E)   new problems arise frequently.

Question 7

Why is job specialization needed?

Accepted Answer

The answer of Why is job specialization needed?...

Question 8

The number of subordinates reporting directly to one manager is called

Accepted Answer

A)   the chain of command.
B)   a decentralized organization.
C)   a centralized organization.
D)   the span of control.
E)   the management hierarchy.

Question 9

A committee was organized at Xerox to study the company's hiring, promotion, and compensation policies. The group will review corporate procedures in these areas for the next six months and disband thereafter. This type of committee is referred to as a(n)

Accepted Answer

A)   standing committee.
B)   task force.
C)   ad hoc committee.
D)   integrative team.
E)   liaison committee.

Question 10

When authority is concentrated at the top level of management, the organization is said to be decentralized.

Accepted Answer

A) True 
 B)False

Question 11

Target has several layers of management in between the entry-level management position and CEO. This implies that the span of management for each manager is relatively narrow and the organizational height of Target is tall.

Accepted Answer

A) True 
 B)False

Question 12

Each rectangle in an organization chart represents a relationship within the organization.

Accepted Answer

A) True 
 B)False

Question 13

Human resources is a(n) ____ type of job, so it does not fit directly into the chain of command.

Accepted Answer

A)   line
B)   staff
C)   advisory
D)   top management
E)   authoritative

Question 14

A computer manufacturer is first divided into the following groups: Home Office/Personal Use, Small Business, Large Business, and Educational Institutions. Within each of these divisions, management is organized into finance, operations, marketing, and human resources. This company is organized first by ____, then by ____.

Accepted Answer

A)   function; customer
B)   customer; function
C)   product; function
D)   product; customer
E)   customer; location

Question 15

Through informal talks with employees, managers realized employees thought their plant would close, resulting in massive layoffs. A few were already seeking other employment. The managers responded promptly and aggressively to this rumor, assuring employees of the health of the corporation and the reasonable security of their jobs. Your managerial know-how tells you that these managers are attempting to

Accepted Answer

A)   ignore inaccurate information because they know the truth eventually will become known.
B)   respond to inaccurate grapevine information to minimize the damage such misinformation might cause.
C)   eliminate the grapevine.
D)   use the grapevine as a managerial tool.
E)   reduce the credibility of information from the grapevine.

Question 16

A manager with few subordinates is said to have a

Accepted Answer

A)   narrow span of control.
B)   flat organizational structure.
C)   managerial hierarchy.
D)   matrix structure.
E)   wide span of control.

Question 17

If a new company desires to departmentalize in a way that will simplify supervision and facilitate coordination, it will most likely departmentalize by

Accepted Answer

A)   product.
B)   location.
C)   worker skill level.
D)   customer.
E)   function.

Question 18

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by

Accepted Answer

A)   location.
B)   customer.
C)   function.
D)   product.
E)   task.

Question 19

Committees and task forces represent ____ groups within an organization, whereas employee bowling teams and gatherings represent ____ groups.

Accepted Answer

A)   staff; line
B)   formal; informal
C)   staff; staff
D)   informal; formal
E)   line; staff

Question 20

Adam Smith, author of The Wealth of Nations, is widely credited with being the first person to emphasize the power of specialization.

Accepted Answer

A) True 
 B)False

Exam 7: Creating a Flexible Organization

In which of the following types of organizations would managers have the greatest opportunity for advancement?

The matrix organizational structure facilitates greater communication between employees.

An organization in which management consciously attempts to spread authority to the lower organizational levels is said to be centralized.

Joel Green has been working at The Bicycle Superstore for about two weeks. This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits. Joel is unclear about the

Generally speaking, a narrow span of management implies that the height of the organization will be ; a wide span of management implies that the height of the organization will be .

All of the following are reasons for a narrow span of management except

Why is job specialization needed?

The number of subordinates reporting directly to one manager is called

A committee was organized at Xerox to study the company's hiring, promotion, and compensation policies. The group will review corporate procedures in these areas for the next six months and disband thereafter. This type of committee is referred to as a(n)

When authority is concentrated at the top level of management, the organization is said to be decentralized.

Target has several layers of management in between the entry-level management position and CEO. This implies that the span of management for each manager is relatively narrow and the organizational height of Target is tall.

Each rectangle in an organization chart represents a relationship within the organization.

Human resources is a(n) ____ type of job, so it does not fit directly into the chain of command.

A manager with few subordinates is said to have a

If a new company desires to departmentalize in a way that will simplify supervision and facilitate coordination, it will most likely departmentalize by

Grouping the United States into the Northeast Region, the Northwest Region, the Southeast Region, and the Southwest Region would be departmentalization by

Committees and task forces represent groups within an organization, whereas employee bowling teams and gatherings represent groups.

Adam Smith, author of The Wealth of Nations, is widely credited with being the first person to emphasize the power of specialization.