Multiple Choice
A car service provider allows customers to decide on the services they want to avail and to be directly involved in the service.The service provider has employed this measure to overcome which of the following characteristics of services?
A) Intangibility
B) Inseparability
C) Durability
D) Perishability
E) Inconsistency
Correct Answer:
Verified
Correct Answer:
Verified
Q39: Fresh Florists caters to different customers' needs
Q40: The standards gap differs from the communication
Q41: Why is the perishability of services a
Q42: A well-known restaurant asked its customers to
Q43: The delivery gap is the difference between
Q45: Which of the following methods used by
Q46: The marketing of services is more challenging
Q47: Use the five service quality dimensions and
Q48: A company that specializes in water purifiers
Q49: Any intangible offering that involves a deed,