Multiple Choice
Kerry Inc., a garment exporter, established detailed guidelines pertaining to garment shipping and return policies of its firm.This move has tended to reduce consumer grievances and uncertainty associated with international shipping.Which of the following has been established by Kerry in the given scenario?
A) Procedural fairness
B) Inseparability
C) Empowerment
D) Distributive fairness
E) Zone of tolerance
Correct Answer:

Verified
Correct Answer:
Verified
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