The Hospital Administrator Insinuated That Overtime Hours Would Be Cut

Multiple Choice

The hospital administrator insinuated that overtime hours would be cut from a certain staff member's work schedule.This staff member had a history of complaining about the hospital's policies.An essential rule that the staff member needs to remember when negotiating is to:

A) Show no fear
B) Be ready to be intimated
C) Complain to others about the problem
D) Be ready for the conflict