Multiple Choice
Which of the following would be an inappropriate use of the word "you" in a negative message?
A) You possess many fine skills.
B) The frying pan you ordered is being shipped today.
C) You shouldn't have washed that wool shirt; it should be dry cleaned only.
D) When you have more managerial experience, we encourage you to reapply.
E) As you know, our company's client base has grown more slowly than expected.
Correct Answer:

Verified
Correct Answer:
Verified
Q2: If you are responding negatively to a
Q3: A poorly written buffer can mislead your
Q4: To avoid awkward situations,it is always best
Q5: To avoid being accused of defamation,you should<br>A)
Q11: Whether or not you should apologize when
Q13: Using a buffer to begin a negative
Q18: The close of a negative message should
Q52: Rewrite the following negative message using positive
Q87: When you deliver bad news about business
Q93: Explain how an effective buffer differs from