Multiple Choice
A few customers at Mackarel, a seafood restaurant, recently suffered from food poisoning and were hospitalized. One of those customers was so angry that he tried to burn the restaurant down. This action of the disgruntled customer is an example of _____.
A) retaliatory revenge
B) procedural justice
C) retributive justice
D) restorative revenge
Correct Answer:

Verified
Correct Answer:
Verified
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