Multiple Choice
Troubleshooting begins by ____.
A) assessing the computer
B) interviewing the user
C) reading the work order
D) understanding the procedure
Correct Answer:

Verified
Correct Answer:
Verified
Related Questions
Q40: As a support technician,your goals can include
Q41: <i>Match each term with the correct statement
Q42: A help-desk call is the most difficult
Q43: When working with a customer,your primary job
Q44: <i>Match each term with the correct statement
Q45: Describe the PC service technician role.
Q46: <i>Match each term with the correct statement
Q47: Part of setting _ is to establish
Q48: A positive and helpful _ helps establish
Q49: When someone initiates a call for help,the