Question 1

The Civil Service Commission (CSS) was established in 1908 to act as a guardian of the patronage principle.

Accepted Answer

A) True 
 B)False  False

Question 2

Frederick Taylor's main contribution to organization theory was his emphasis on the scientific approach to work management.

Accepted Answer

A) True 
 B)False  True

Question 3

Which characteristic of span of control is more significant at the lower levels of the organization than the upper levels?

Accepted Answer

A)  the nature of work supervised
B)  the overall stability/instability of the organization
C)  the level of training of the subordinates
D)  the extent of the geographical decentralization of work B

Question 4

Who is said to have coined the term bureaucracy?

Accepted Answer

A)  Vincent de Gournay
B)  Maltin Albrow
C)  Lyndall Urwick
D)  Luther Gulick

Question 5

Job classifications are still part of the human resource management regime governing public service.

Accepted Answer

A) True 
 B)False

Question 6

The acronym POSDCORB refers to the various tasks associated with the job of a manager or executive in an organization.What are they?

Accepted Answer

A)  planning, organizing, serving, directing, co-ordinating, reporting, and budgeting
B)  planning, organizing, staffing, directing, co-ordinating, reporting, and budgeting
C)  planning, ordering, staffing, directing, co-ordinating, reporting, and borrowing
D)  planning, outlining, sourcing, directing, co-operating, reporting, and budgeting

Question 7

Which of the following is NOT an ideal type of bureaucracy as outlined by Max Weber?

Accepted Answer

A)  office management based on arbitrary decisions
B)  full-time employment
C)  system of hierarchical authority
D)  use of written files

Question 8

According to Max Weber, which type of authority is legitimated by rules and regulations obeyed by both the ruled and the rulers?

Accepted Answer

A)  charismatic authority
B)  traditional authority
C)  rational-legal authority
D)  formal authority

Question 9

Which of the following is NOT an aspect of Fayol's Principle of Management?

Accepted Answer

A)  technical
B)  cultural
C)  financial
D)  commercial

Question 10

Gulick and Urwick contributed to the theory of organizational behaviour by publicising other people's ideas.

Accepted Answer

A) True 
 B)False

Question 11

The Canadian federal government eventually moved toward the Weberian concept of bureaucracy.

Accepted Answer

A) True 
 B)False

Question 12

POSDCORB was a term identified by Henri Fayol.

Accepted Answer

A) True 
 B)False

Question 13

What is the name of the organizational theory that is most associated with Frederick W.Taylor?

Accepted Answer

A)  new public management
B)  scientific management
C)  new public service
D)  principles of management

Question 14

Who introduced the concept of "trained incapacity" to highlight flaws associated with the bureaucratic structure?

Accepted Answer

A)  Philip Selznik
B)  Chester Barnard
C)  Robert K.Merton
D)  Herbert Simon

Question 15

Which of the following theorists is NOT a neo-classical theorist?

Accepted Answer

A)  Frederick Taylor
B)  Herbert Simon
C)  Chester Barnard
D)  Philip Selznick

Question 16

One of the main criticisms of Weber's work was that he spent too much time on the human side of organizations and not enough on the structural aspects of bureaucracy.

Accepted Answer

A) True 
 B)False

Question 17

For organizations whose primary division is by purpose, the senior managers are responsible for each function to remain in the head office.

Accepted Answer

A) True 
 B)False

Question 18

What are Public Health Nurses an example of?

Accepted Answer

A)  line function
B)  staff function
C)  service function
D)  control function

Question 19

Which of these terms translates literally to "rule by desks or offices"?

Accepted Answer

A)  organization
B)  administration
C)  bureaucracy
D)  institutions

Question 20

Who criticized the idea of organizing by purpose, process, people, and place?

Accepted Answer

A)  Gulick
B)  Urwick
C)  Simon
D)  Selznick

Exam 3: Public Administration and Organization Theory: The Structural Foundation

The Civil Service Commission (CSS) was established in 1908 to act as a guardian of the patronage principle.

Frederick Taylor's main contribution to organization theory was his emphasis on the scientific approach to work management.

Which characteristic of span of control is more significant at the lower levels of the organization than the upper levels?

Who is said to have coined the term bureaucracy?

Job classifications are still part of the human resource management regime governing public service.

The acronym POSDCORB refers to the various tasks associated with the job of a manager or executive in an organization.What are they?

Which of the following is NOT an ideal type of bureaucracy as outlined by Max Weber?

According to Max Weber, which type of authority is legitimated by rules and regulations obeyed by both the ruled and the rulers?

Which of the following is NOT an aspect of Fayol's Principle of Management?

Gulick and Urwick contributed to the theory of organizational behaviour by publicising other people's ideas.

The Canadian federal government eventually moved toward the Weberian concept of bureaucracy.

POSDCORB was a term identified by Henri Fayol.

What is the name of the organizational theory that is most associated with Frederick W.Taylor?

Who introduced the concept of "trained incapacity" to highlight flaws associated with the bureaucratic structure?

Which of the following theorists is NOT a neo-classical theorist?

One of the main criticisms of Weber's work was that he spent too much time on the human side of organizations and not enough on the structural aspects of bureaucracy.

For organizations whose primary division is by purpose, the senior managers are responsible for each function to remain in the head office.

What are Public Health Nurses an example of?

Which of these terms translates literally to "rule by desks or offices"?

Who criticized the idea of organizing by purpose, process, people, and place?