Question 1

What is the term for the physical dispersal of operating units with only limited delegation of decision-making authority?

Accepted Answer

A) decentralization 
B) contingency 
C) span of control 
D) deconcentration

Question 2

Which of the following best describes the bureaucratic principle that states that there should be only one leader and one plan for organizing activities to accomplish an objective?

Accepted Answer

A) esprit de corps 
B) scalar chain 
C) span of control 
D) unity of direction

Question 3

According to Luther Gulick and Lyndall Urwick, what does the concept of span of control in an organization refer to?

Accepted Answer

A) the rules and regulations necessary to control the actions of employees 
B) no subordinate reporting to more than one supervisor 
C) authority and responsibility co-existing 
D) the number of subordinates who report to one supervisor

Question 4

A staff function is directly involved in producing and distributing the goods and services provided by an organization.

Accepted Answer

A) True 
 B)False

Question 5

"One head, One Plan" is a term that is often associated with the unity of command.

Accepted Answer