Question 1

The degree to which work is organised around groups rather than individuals is which aspect of organisational culture?

Accepted Answer

A) stability 
B) team orientation 
C) people orientation 
D) attention to detail 
E) innovation and risk taking

Question 2

In establishing an innovative culture, which of the following is NOT one of the characteristics you would expect to find according to Swedish researcher Goran Ekvall?

Accepted Answer

A) Challenge and involvement - how much employees are involved in, motivated by and committed to the long-term goals and success of the organisation. 
B) Freedom - the degree to which employees can independently define their work, exercise discretion and take initiative in their day-to-day activities. 
C) Trust and openness - the degree to which employees are supportive and respectful of each other. 
D) Strong serious work ethic - people get on with their work as there is little time for spontaneity or fun. 
E) Debates - how much employees are allowed to express their opinions and put forth their ideas for consideration and review.

Question 3

A culture where organisational values promote a sense of purpose through meaningful work that takes place in the context of community is an example of which of the following?

Accepted Answer

A) a culture embracing sustainability 
B) an ethical culture 
C) an innovative culture 
D) a culture of empowerment 
E) workplace spirituality

Question 4

Which of the following statements is accurate concerning organisational culture?

Accepted Answer

A) It has little impact on managers. 
B) Generally, the rules of organisational culture can be found in the employee handbook. 
C) Organisational culture is always passed along by word-of-mouth. 
D) The effect of an organisational culture on managerial actions is rarely explicit. 
E) The organisation's culture expands a manager's decision-making options.

Question 5

'Employee stock option' is mentioned in the textbook as an example of a material symbol.

Accepted Answer

A) True 
 B)False

Question 6

The degree to which employees are encouraged to take risks is associated with ________.

Accepted Answer

A) people orientation 
B) outcome orientation 
C) innovation 
D) aggressiveness 
E) stability

Question 7

Corporate Takeover (Scenario)
Todd works for Enviro Tech, an environmental consulting firm that has just been purchased by Zerex Ltd, a biomedical research organisation.Based on his early encounters with the new upper management from Zerex, he feels that Enviro is a 'lower-key', 'friendlier' organisation.He is concerned that this company's old culture will be eliminated by the new company and he does not like the prospects.
-Refer to Corporate Takeover (Scenario).Todd is concerned with the degree to which manager's focus on results or outcomes rather than techniques and processes used to achieve those outcomes.He is concerned with ________.

Accepted Answer

A) stability 
B) aggressiveness 
C) team orientation 
D) outcome orientation 
E) people orientation

Question 8

The degree to which management's decision-making takes into consideration the effect of outcomes on people within the organisation describes which characteristic of organisational culture?

Accepted Answer

A) people orientation 
B) outcome orientation 
C) team-orientation 
D) aggressiveness 
E) stability

Question 9

A change in the way an organisation does business because of employees' pursuit of healthy lifestyles is an example of which factor of an organisation's general environment?

Accepted Answer

A) demographic 
B) economic 
C) competitive 
D) technological 
E) sociocultural

Question 10

'Rituals' are repetitive sequences of activities that express and reinforce key values of an organisation.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is an effect of globalisation on managers and organisations?

Accepted Answer

A) Expanded competition 
B) Increased labour cost 
C) Greater emphasis on business boundaries 
D) Expanded reliance on home country markets 
E) Increased cross-nation trade barriers

Question 12

The degree to which management focuses on results or outcomes rather than the techniques and processes used to achieve those outcomes describes which characteristic of organisational culture?

Accepted Answer

A) people orientation 
B) outcome orientation 
C) team-orientation 
D) aggressiveness 
E) stability

Question 13

A good example of an organisational ________ is the annual award ceremonies in firms like Mary Kay Cosmetics.

Accepted Answer

A) story 
B) symbol 
C) anchor 
D) sacrifice 
E) ritual

Question 14

An increasing body of evidence suggests that strong cultures are associated with high organisational performance.

Accepted Answer

A) True 
 B)False

Question 15

According to the textbook, which of the following groups includes individuals who were born between the years 1945-1960?

Accepted Answer

A) the Depression group 
B) the World War II group 
C) the Baby Boomers 
D) Generation X 
E) Generation Y

Question 16

To a taxi service, Uber considered a ________.

Accepted Answer

A) customer 
B) supplier 
C) special-interest group 
D) competitor 
E) regulator

Question 17

Organisational stories typically contain a narrative of significant events.

Accepted Answer

A) True 
 B)False

Question 18

Organisations that have a culture of keeping costs down (exemplified by all staff travelling Economy class)have a culture reinforced by material symbols.

Accepted Answer

A) True 
 B)False

Question 19

The link between values and managerial behaviour is fairly straightforward.

Accepted Answer

A) True 
 B)False

Question 20

Economic conditions are part of the organisation's specific environment.

Accepted Answer

A) True 
 B)False

Exam 3: Managing the External Environment and Organisational Culture

The degree to which work is organised around groups rather than individuals is which aspect of organisational culture?

In establishing an innovative culture, which of the following is NOT one of the characteristics you would expect to find according to Swedish researcher Goran Ekvall?

A culture where organisational values promote a sense of purpose through meaningful work that takes place in the context of community is an example of which of the following?

Which of the following statements is accurate concerning organisational culture?

'Employee stock option' is mentioned in the textbook as an example of a material symbol.

The degree to which employees are encouraged to take risks is associated with ________.

The degree to which management's decision-making takes into consideration the effect of outcomes on people within the organisation describes which characteristic of organisational culture?

A change in the way an organisation does business because of employees' pursuit of healthy lifestyles is an example of which factor of an organisation's general environment?

'Rituals' are repetitive sequences of activities that express and reinforce key values of an organisation.

Which of the following is an effect of globalisation on managers and organisations?

The degree to which management focuses on results or outcomes rather than the techniques and processes used to achieve those outcomes describes which characteristic of organisational culture?

A good example of an organisational ________ is the annual award ceremonies in firms like Mary Kay Cosmetics.

An increasing body of evidence suggests that strong cultures are associated with high organisational performance.

According to the textbook, which of the following groups includes individuals who were born between the years 1945-1960?

To a taxi service, Uber considered a ________.

Organisational stories typically contain a narrative of significant events.

Organisations that have a culture of keeping costs down (exemplified by all staff travelling Economy class)have a culture reinforced by material symbols.

The link between values and managerial behaviour is fairly straightforward.

Economic conditions are part of the organisation's specific environment.