Question 1

Significant research exists supporting the effectiveness of behaviour modelling training. Which of the following variables is NOT linked to strong on-the-job transfer when a trainer uses behaviour modelling methods?

Accepted Answer

A)   positive and negative behaviours are displayed by models
B)   trainee goal setting is encouraged
C)   trainees' managers are trained
D)   experimental training methods are used in conjunction with behaviour modelling D

Question 2

Given the content presented in the textbook on off-the-job training methods, which of the following statements is correct?

Accepted Answer

A)   off-the-job training methods have been found to be the most effective when trying to improve organizational performance
B)   the lecture method is the most effective method when training outcomes are centred on changing the behaviour of trainees
C)   before choosing a training method, trainers must consider the cost and resources available
D)   training objectives and resource constraints should drive the choice of training method used D

Question 3

Games should be used only when the trainer is most concerned about entertaining trainees.

Accepted Answer

A) True 
 B)False  False

Question 4

Which training method should have operating models of both physical and psychological fidelity associated with it?

Accepted Answer

A)   role play
B)   simulations
C)   lectures
D)   case incidents

Question 5

Several studies have found that using cases improves communication skills and problem solving, and enables students to better understand management situations.

Accepted Answer

A) True 
 B)False

Question 6

What percentage of Canadian workers consider in-house, instructor-led workshops as the most valued type of training?

Accepted Answer

A)   over one-quarter
B)   over one-third
C)   over one-half
D)   100 percent

Question 7

The textbook seems to support the idea that transfer of behaviour to the worksite is straightforward if behaviour modelling training is used as the primary training method.

Accepted Answer

A) True 
 B)False

Question 8

The textbook suggests a five-step process when implementing behaviour modelling training. Which of the following steps is considered the most difficult to execute?

Accepted Answer

A)   define the desired behaviours to trainees
B)   provide trainees with the opportunity to practise
C)   provide timely feedback to trainees, positive or negative
D)   provide an on-the-job environment that supports the learned behaviours

Question 9

A flipped classroom is when the trainer and trainees reverse roles and the trainees become the instructors.

Accepted Answer

A) True 
 B)False

Question 10

Both psychological and physical fidelity deal with creating training environments that are only partially similar to real situations. At a basic level, it deals with having trainees experiment in scenarios that are NOT likely to occur in real life. This allows trainees to generalize behaviours.

Accepted Answer

A) True 
 B)False

Question 11

Case incident and case study methods share many similarities including length of material provided, scope of issues covered, and preparation requirements.

Accepted Answer

A) True 
 B)False

Question 12

An example of physical fidelity is providing mechanics with the same tools in training as the tools they will be using on the job.

Accepted Answer

A) True 
 B)False

Question 13

In which training method do trainees discuss, analyze, and solve problems based on a real-life situation?

Accepted Answer

A)   group discussion
B)   case incident
C)   case study
D)   role play

Question 14

You have been asked to use games as a training method during a corporate retreat event. What is one potential drawback associated with this training method that you should be looking out for?

Accepted Answer

A)   the tendency for trainers to be uncomfortable with the method and hence resist it
B)   the tendency to focus exclusively on one functional area
C)   the tendency to create potential unhealthy competition between trainees
D)   the tendency for trainees to not enjoy games as a training method

Question 15

Instructor-led classroom training continues to be the most popular method of providing training in both Canada and the United States.

Accepted Answer

A) True 
 B)False

Question 16

Harvey, a corporate trainer, decides to use the discussion method during a training session. What is one key item that Harvey should be careful to ensure in order to facilitate learning outcomes using the discussion method?

Accepted Answer

A)   that discussion is not dominated by a few trainees
B)   that the trainer acts as the presenter
C)   that all trainees have comparable educational backgrounds and similar work experiences
D)   that the seating configuration has a formal setting arrangement

Question 17

Which of the following are drawback(s) of training that relies solely on the lecture method?

Accepted Answer

A)   too much information is transferred in a short period of time
B)   linkage between content and learning outcomes is usually weak
C)   too much emphasis on accommodating different learning styles
D)   not an effective method to develop skills and change behaviours

Question 18

If a new trainer was told to include instructional Media as part of a training program, what would you tell her about instructional Media and what to use it for?

Accepted Answer

The answer of If a new trainer was told to...

Question 19

What is one key difference between role play and behaviour modelling training?

Accepted Answer

A)   role play does not provide the trainee with the correct response prior to role playing
B)   they are synonymous except that behaviour modelling has more research supporting its usage
C)   trainees using the behaviour modelling method have much more control over learning outcomes
D)   one is used primarily on-the-job, while the other takes place in classrooms

Question 20

Which concept ensures trainees are trained with tools that resemble as closely as possible the tools used on the actual job?

Accepted Answer

A)   physical fidelity
B)   physiological fidelity
C)   psychological fidelity
D)   psychosocial fidelity

Exam 5: Off The Job Training Methods

Significant research exists supporting the effectiveness of behaviour modelling training. Which of the following variables is NOT linked to strong on-the-job transfer when a trainer uses behaviour modelling methods?

Given the content presented in the textbook on off-the-job training methods, which of the following statements is correct?

Games should be used only when the trainer is most concerned about entertaining trainees.

Which training method should have operating models of both physical and psychological fidelity associated with it?

Several studies have found that using cases improves communication skills and problem solving, and enables students to better understand management situations.

What percentage of Canadian workers consider in-house, instructor-led workshops as the most valued type of training?

The textbook seems to support the idea that transfer of behaviour to the worksite is straightforward if behaviour modelling training is used as the primary training method.

The textbook suggests a five-step process when implementing behaviour modelling training. Which of the following steps is considered the most difficult to execute?

A flipped classroom is when the trainer and trainees reverse roles and the trainees become the instructors.

Both psychological and physical fidelity deal with creating training environments that are only partially similar to real situations. At a basic level, it deals with having trainees experiment in scenarios that are NOT likely to occur in real life. This allows trainees to generalize behaviours.

Case incident and case study methods share many similarities including length of material provided, scope of issues covered, and preparation requirements.

An example of physical fidelity is providing mechanics with the same tools in training as the tools they will be using on the job.

In which training method do trainees discuss, analyze, and solve problems based on a real-life situation?

You have been asked to use games as a training method during a corporate retreat event. What is one potential drawback associated with this training method that you should be looking out for?

Instructor-led classroom training continues to be the most popular method of providing training in both Canada and the United States.

Harvey, a corporate trainer, decides to use the discussion method during a training session. What is one key item that Harvey should be careful to ensure in order to facilitate learning outcomes using the discussion method?

Which of the following are drawback(s) of training that relies solely on the lecture method?

If a new trainer was told to include instructional Media as part of a training program, what would you tell her about instructional Media and what to use it for?

What is one key difference between role play and behaviour modelling training?

Which concept ensures trainees are trained with tools that resemble as closely as possible the tools used on the actual job?