In Moving to Alter a Problem Culture, Management Should Do

Multiple Choice

In moving to alter a problem culture, management should do all of the following EXCEPT

A) identify which aspects of the present culture are supportive of good strategy execution and which ones are not.
B) specify what new actions, behaviors, and work practices should be prominent in the "new" culture.
C) talk openly about the problems of the present culture and how new behaviors will improve performance.
D) employ visible, forceful actions-both substantive and symbolic-to ingrain a new set of behaviors, practices, and cultural norms.
E) avoid cross-unit cooperation.