Question 1

Patrico is looking for a method of training his employees for complex situations.He would like a method that allows employees to try out experimental solutions to a problem and receive feedback on how they did.Patrico's best choice of training method would be ______ training.

Accepted Answer

A)  on-the-job 
B)  classroom 
C)  distance 
D)  simulation

Question 2

One of the most critical requirements in corporate training programs is the need to ensure that the training furthers the ______ goals of the organization.

Accepted Answer

A)  competency 
B)  cultural 
C)  structural 
D)  strategic

Question 3

______ is an introduction of the person to the organization.

Accepted Answer

A)  Outboarding 
B)  Onboarding 
C)  Efficacy 
D)  Extinction

Question 4

Kathleen's manager has asked her to attend training on data analysis techniques.However,Kathleen feels that she never learned how to properly use a spreadsheet and that she will fail at the more difficult analysis techniques that require spreadsheet use.It appears that Kathleen's ______ for the training is low.

Accepted Answer

A)  desire 
B)  motivation 
C)  self-efficacy 
D)  willingness

Question 5

Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people.Anya's best choice of training method would be ______ training.

Accepted Answer

A)  on-the-job 
B)  classroom 
C)  distance 
D)  simulation

Question 6

Talitha is part of a cohort of employees who regularly attend seminars on improving leadership and decision-making skills.The members of the cohort mentor one another.The meetings do not apply to Talitha's current job,but she hopes the skills she is learning will help her advance in the organization.Talitha is experiencing ______.

Accepted Answer

A)  development 
B)  orientation 
C)  training 
D)  practice

Question 7

Michael stayed late at work to complete a project.As a result,the boss praised his work ethic in front of the entire team.Afterward,the other members of the team started staying past quitting time to complete their projects.What the team members experienced was ______.

Accepted Answer

A)  classical conditioning 
B)  operant conditioning 
C)  social learning 
D)  positive reinforcement

Question 8

After training,______ evaluations are designed to determine whether or not the trainee's on-the-job behaviors changed as a result of the training.

Accepted Answer

A)  emotional 
B)  career 
C)  behavior 
D)  ability

Question 9

Aziz sent all his employees to training on project management.Afterward,Aziz collected data on the time each project took to complete and how much was spent on each project.He compared that data to the same information from before his employees attended training.Aziz was completing a ______ assessment of training.

Accepted Answer

A)  reaction 
B)  learning 
C)  behavior 
D)  results

Question 10

In operant conditioning,______ is the withdrawal of a harmful thing from the environment in response to a positive action on the part of the subject.

Accepted Answer

A)  negative reinforcement 
B)  remediation 
C)  employee development 
D)  emotional intelligence

Question 11

The ______ component of the definition of the term career is about not only what you do but also the way you feel about what you do and how well you think you've done over time.

Accepted Answer

A)  "sequence of attitudes and behaviors" 
B)  "associated with work-related experiences" 
C)  "remediation" 
D)  "individually perceived"

Question 12

The final step in the training process is to ______ how effective the training was at developing the needed skills.

Accepted Answer

A)  control 
B)  remediate 
C)  assess 
D)  reinforce

Question 13

In operant conditioning,______ is the lack of response,either positive or negative,in order to avoid reinforcing an undesirable behavior.

Accepted Answer

A)  employee development 
B)  onboarding 
C)  extinction 
D)  training

Question 14

Competency models analyze the difference between what is currently occurring within a job or jobs and what is required-either now or in the future-based on the organization's operations and strategic goals.

Accepted Answer

A) True 
 B)False

Question 15

______ learning is similar in form to operant conditioning except the employee is not learning from the consequences of the employee's own actions but from the consequences of the actions of another person.

Accepted Answer

A)  Plateau 
B)  Social 
C)  Vicarious 
D)  Competency

Question 16

Outside of the human resources department,the ______ is probably still the training result measure with the most meaning.

Accepted Answer

A)  JIT 
B)  ROI 
C)  OJT 
D)  EEOC

Question 17

In operant conditioning,if we want to cause the behavior to increase,then we want to use positive reinforcement or ______.

Accepted Answer

A)  negative reinforcement 
B)  punishment 
C)  extinction 
D)  onboarding

Question 18

With ______ training,the organization will create a training course-including content,instruction methods,lesson plans,and instructor materials-and provide all these materials to a qualified instructor who will teach the class.

Accepted Answer

A)  classroom 
B)  simulations 
C)  distance 
D)  on-the-job

Question 19

Allie is showing Nadim how to process certain types of laboratory specimens.Allie always works one-on-one with new hire employees.Nadim and Allie are engaged in a training activity known as ______.

Accepted Answer

A)  distance training 
B)  classroom training 
C)  on-the-job training 
D)  simulation training

Question 20

______ is the correction of a deficiency or failure in a process or procedure.

Accepted Answer

A)  Onboarding 
B)  Remediation 
C)  Training 
D)  Employee development

Exam 7: Learning and Development