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    Business
  3. Study Set
    Retail Management
  4. Exam
    Exam 7: Identifying and Understanding Consumers
  5. Question
    After-Sales Service and Exchange Privileges Aid in ________
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After-Sales Service and Exchange Privileges Aid in ________

Question 101

Question 101

Multiple Choice

After-sales service and exchange privileges aid in ________.


A) store atmosphere
B) changing extended decision making into routine decision making
C) reducing cognitive dissonance
D) specifying core services

Correct Answer:

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