A Cruise Ship Has Available a Certain Number of Rooms

Multiple Choice

A cruise ship has available a certain number of rooms in each of 10 categories of appointments ranging from a two-bunk inside cabin to a suite with an outside patio and indoor sitting area. If a passenger requests a sailing date in which the desired cabin is sold out, which of the following actions would be considered the least viable alternative for the cruise line?

A) Offer an upgraded cabin at a reduced price.
B) Attempt to steer the passenger to an available date.
C) Overbook the cabin.
D) Offer a downgraded cabin with special privileges such as a $100 certificate for use in the casino.