Lillian Cringes When Customers Make Objections During Her Sales Presentation

Multiple Choice

Lillian cringes when customers make objections during her sales presentation. Buyer's objections:

A) should never be encouraged.
B) should always be made after the sales presentation.
C) are the equivalent to a refusal to buy.
D) are most useful when they remain hidden.
E) are accurately described by none of the above