"Yes, Sir, the Tops on This Brand of Spray Paint

Multiple Choice

"Yes, sir, the tops on this brand of spray paint are very difficult to remove, and you'll be glad they are. They are made that way to prevent children who might sneak into your storage shed to play, spraying paint everywhere, accidentally harming themselves and who knows what else." This retail sales rep is using _____ to respond to an objection.

A) the SPIN method
B) the "turn the tables" method
C) the compensation method
D) the indirect denial method
E) the revisit method