An Analysis That Compares the Answer to the Question: "How

Multiple Choice

An analysis that compares the answer to the question: "How important is each of these attributes to you for an overnight delivery service?" (e.g.on-time delivery,accurate invoicing,price,and so forth) when comparing several delivery service companies with a rating scale that rates these companies on the quality of their service on these same attributes is known as a(n) :

A) moderator analysis
B) contingency analysis
C) importance-performance analysis
D) index analysis